Return Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at: lovenailstickers@gmail.com. If your return is accepted, we’ll help you out with instructions along the whole way. Items that are delivered to a postal office and not picked up before its deadline, and sent back to us are not eligible for a refund. Contact us if you have any questions.

Damages and issues

Please inspect your order upon reception. Any errors, defective goods, or receiving the wrong item should be reported to us immediately so that we can make it right. Message us your name, address, email address, order number and a description of the error.

Our Refund Policy is that damaged items are refunded or replaced without question. Read more here.

Exceptions / non-returnable items

Certain types of items cannot be returned:

• Products that have been sealed (sealed) for health or hygiene reasons and where the seal (sealing) has been broken by you.
• Products that have the character of sealed sound or image recording and where the seal has been broken by you.
• Custom-made product, which has been tailored especially for you or has a clear personal touch according to your wishes.
• Services that have been completed and where you have expressly consented to the commencement of the service without right of withdrawal.
• Goods that can quickly deteriorate, for example food.
• Goods containing hazardous materials, flammable liquids, or gases.
• Loose numbers of newspapers or magazines.

Unfortunately, we cannot accept returns on sale items or gift cards. Just to be safe, we'll say it again, email us at lovenailstickers@gmail.com and we'll help you!

European Union 14 day cooling off period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.